DMCA policy
How to tell us something here infringes your copyright, and what happens after you do.
Last updated 20 August 2026Where to send a notice
What a notice must contain
All six of these, or we cannot act on it. They are set by statute, not by us:
- A physical or electronic signature of the rights holder or their agent
- Identification of the copyrighted work claimed to be infringed
- The exact URL of the material you want removed
- Your contact details, address, telephone, email
- A statement that you believe in good faith the use is not authorised by the rights holder, its agent, or the law
- A statement, under penalty of perjury, that the information is accurate and you are authorised to act
What we do, and how fast
Five business days to triage a complete notice. Material that plainly infringes comes down immediately and is reviewed afterwards.
We tell the person who posted it what was removed and why, and we point them at the counter-notice route below. Removing content without telling anyone is how a takedown process becomes a censorship process.
Repeat infringers lose their account. That is a statutory requirement for safe harbour, not a discretionary policy.
Counter-notice
If your content was removed and you believe that was a mistake, send a counter-notice with your signature, identification of what was removed and where it appeared, a statement under penalty of perjury that the removal was a mistake or misidentification, and your consent to the jurisdiction of a federal district court.
We forward it to the complainant. If they do not file a court action within 10–14 business days, the material goes back up.
Before you send one
If the issue is a logo or a screenshot of your product on your own listing, you do not need any of this, email us and we will remove it. No process, no reason required, no charge. The same applies to the listing itself. See the link policy.